Osei, F., A. Owusu, C. Kankam-Kwarteng, G. Agyemang, and J. D. Owusu. “Shaping Patient Loyalty through Quality Care: Analyzing Patient Satisfaction in Public Hospitals in Ghana”. Applied Quantitative Analysis, vol. 4, no. 2, Nov. 2024, pp. 126-45, doi:10.31098/quant.2664.