RIVERA, R. G.; BRIONES, J.; BALDOVINO, F. P. Quality Control Management Practices in a Semiconductor Company in Laguna, Philippines and its Impact on Customer Satisfaction . International Journal of Entrepreneurship and Sustainability Studies, [S. l.], v. 3, n. 2, p. 127–139, 2023. DOI: 10.31098/ijeass.v3i2.1976. Disponível em: https://journals.researchsynergypress.com/index.php/ijeass/article/view/1976. Acesso em: 17 jun. 2025.