[1]
Kusumahadi, K. , Sastika, W. and Hanifa, F.H. 2022. E-ServiceQuality Model and Kano Model: An Integration Improvement on Service Quality in E-Commerce Services. International Journal of Entrepreneurship, Business and Creative Economy. 2, 1 (Jan. 2022), 67–80. DOI:https://doi.org/10.31098/ijebce.v2i1.738.