VAN DER WESTHUIZEN, E. Navigating Operational Risk: Developing Criteria for Operational Risk Management Maturity in the Wake of COVID-19. Journal of Governance Risk Management Compliance and Sustainability, [S. l.], v. 5, n. 1, p. 41–54, 2025. DOI: 10.31098/jgrcs.v5i1.2665. Disponível em: https://journals.researchsynergypress.com/index.php/jgrcs/article/view/2665. Acesso em: 5 jul. 2025.