Riaz Nisar, S., Mulyaningsih, H. D. and Lestari, R. . (2026) “Service Quality, Patient Satisfaction, and Patient Loyalty at Pavilion RSGM Unpad: A Quantitative Analysis”, Journal of Healthcare and Biomedical Science , 4(2), pp. 85–94. doi: 10.31098/jhbs.v4i2.4070.