REVA, Islan Mutiana; PADMAKUSUMAH, Rizal Ramdan. Analyzing Electronic Service Quality in Shopee Using the E-Servqual Method. Logistic and Operation Management Research (LOMR) , [S. l.], v. 5, n. 1, p. 90–120, 2026. DOI: 10.31098/lomr.v5i1.4398. Disponível em: https://journals.researchsynergypress.com/index.php/lomr/article/view/4398. Acesso em: 1 jun. 2026.