Effect of Workforce Diversity on Employee Performance in the United States of America

Abstract

The study examines the effect of workforce diversity on employee performance at Toyota of Bowie, United States of America. A review of the literature indicated that individuals of different races are not treated equally to those of the same race, which has had a serious detrimental impact on the workplace environment. To assess the situation, this study uses two dimensions of workforce diversity to measure employee efficiency and performance in the selected organization. The study employed a survey research design and a simple random sampling technique. A total number of eighty-six (86) responses were returned via Google Forms. The formulated hypotheses were tested using linear regression and Pearson correlation. Results showed that gender diversity significantly affects employee efficiency. There exists a relationship between age diversity and employee satisfaction in the organization. It was concluded that employee performance is influenced by workforce diversity and recommended, among others, that organizations should formulate policies that encourage employees, as this will create a wide pool of knowledge within the organization, thus enhancing organizational competitiveness.