Strengthening Academic Libraries: Quality Assurance Planning and Development Office’s Role in Digital Resilience and Risk Management
DOI:
https://doi.org/10.31098/jgrcs.v6i1.4119Keywords:
Library Resilience, Disaster Risk Management, Digital Resilience, Quality Assurance, QAPDO, Future-ProofingAbstract
Libraries increasingly face complex risks threatening both physical and digital collections; however, empirical qualitative evidence on how institutional risk governance structures operationalize digital resilience remains limited. This qualitative case study examines the risk preparedness of 20 academic libraries within a bounded higher education governance context through open-ended questionnaires and policy document review. Findings indicate that while basic physical safeguards and manual digital backups are widely practiced, libraries lack formalized disaster recovery frameworks, cybersecurity protocols, and governance-aligned digital risk strategies. Crucially, the Quality Assurance, Planning, and Development Office (QAPDO) emerges not merely as a support unit but as a governance leverage point, capable of translating risk awareness into institutional obligation through policy alignment, strategic planning, accreditation-linked monitoring, capacity building, and resource mobilization. The study advances institutional resilience scholarship by reframing digital resilience from a technical or library-specific concern into an institutional governance capacity, demonstrating how QAPDO can re-couple fragmented library practices with central quality assurance systems. The study proposes a governance-centered conceptual framework that positions QAPDO as the mediating mechanism between institutional risk environments and sustainable digital resilience outcomes, offering a replicable model for embedding resilience into higher education library governance.
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Copyright (c) 2026 Mary Rose Montano, Ronald A. Gonzales, Simplicio P. Alba, Anna Rhea C. Opeña, Marilyn R. Garma, Armando A. Salenga Jr., Francis Eduard T. Malitig, Lyka B. Rodelas, Michael S. Navarro
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