PDPA Compliance Challenges in Sri Lankan Cloud-Based Health Information Systems: A Qualitative Comparative Case Analysis of HHIMS, DHIS2, and Documentary Evidence
DOI:
https://doi.org/10.31098/jgrcs.v6i2.4464Keywords:
Personal Data Protection Act (PDPA), Cloud-Based Health Information Systems, Healthcare Data Governance, Data Localisation, Health Data Protection, Cross-Border Data Transfer, Digital Health GovernanceAbstract
In recent years, the country's digitisation efforts in health information systems have increased significantly, with the use of cloud-based systems integrated into both public and private health care networks. To meet the complex requirements of personal data protection, Sri Lanka's healthcare organisations dealing with sensitive patient data on cloud infrastructure must effectively navigate the new legal landscape established by the PDPA, which was enacted in 2022 and positions the country as the first in South Asia with holistic data protection laws. This paper conducts a case study that explores compliance issues of Cloud based Health Information Systems (HIS) in the context of PDPA in Sri Lanka. This study, based on a qualitative analysis of the provisions of the PDPA, a review of existing digital health deployments such as the Hospital Health Information Management System (HHIMS) and the District Health Information System (DHIS2) and a comparative analysis of international digital health protection frameworks like GDPR, HIPAA and ISO/IEC 27001, identifies six main compliance challenge domains: data localisation and cross-border transfer restrictions, consent management complexity, data protection officer (DPO) capacity gaps, cloud vendor accountability, breach notification readiness, and the ambiguity of PDPA's phased implementation. The paper then presents a proposed PDPA-Aligned Cloud Health Compliance Framework (PACHCF) to offer structured pathways for healthcare organisations. This study is an original and domain-specific compliance model in digital health governance that can be contextualized into Sri Lanka and South Asia.
Keywords Personal Data Protection Act (PDPA); Cloud-based health information systems; Healthcare data governance; Regulatory compliance; Data localisation; Sri Lanka
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