Assessment of the Effectiveness of Communication Strategies and Processes in Project-Based Firms in South Africa
DOI:
https://doi.org/10.31098/lomr.v4i1.3267Keywords:
Effective communication, Project-based firms, Communication practice, Project success, South AfricaAbstract
In South Africa, project-based businesses frequently struggle to maintain effective communication, which is essential for managing stakeholders, organizing work, and accomplishing project objectives. To find weaknesses and suggest fixes for improved project performance, this study examines how well the communication methods of small business enterprises work. The current study evaluates the efficacy of communication practices and processes within project-based organizations. Using pertinent literature and conceptual analysis to offer insight and suggestions for change, this study employs a systematic review technique to investigate and address the issues surrounding communication practices and procedures within project-based organizations. Data from a diverse range of project-based businesses, encompassing various industries and sizes, was collected through document analysis. The study found that effective communication is crucial for project-based firms because it helps to foster collaboration, ensure goal clarity, enhance stakeholder engagement, and mitigate risks, which eventually leads to project success and organizational effectiveness. By analyzing the distinctive efficacy of communication tactics and procedures in project-oriented businesses in South Africa, this study offers context-specific insights that are frequently overlooked in international research. To improve project outcomes and successfully handle context-specific difficulties, the study recommends that project-oriented businesses in South Africa use customized communication strategies that place a high priority on clarity, stakeholder participation, and adaptation.
Downloads
Published
Citation Check
How to Cite
Issue
Section
License
Copyright (c) 2025 Paul Saah, Nelson Sizwe Madonsela

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Content Licensing, Copyright, and Permissions
1. License
Logistic and Operation Management Review (LOMR) has CC-BY NC or an equivalent license as the optimal license for the publication, distribution, use, and reuse of scholarly work for non-commercial purposes. The non-commercial use of the article will be governed by the Creative Commons Attribution license as currently displayed on Creative Commons Attribution-NonCommercial 4.0 International License
Creative Commons License
2. Author’s Warranties
The author warrants that the article is original, written by stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).
3. User Rights
Logistic and Operation Management Review (LOMR) objective is to disseminate articles published are as free as possible. Under the Creative Commons license, this journal permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and this journal on distributing works in the journal.
4. Rights of Authors
Authors retain the following rights:
Copyright, and proprietary rights relating to the article, such as patent rights,
The right to use the substance of the article in future own works, including lectures and books, The right to reproduce the article for own purposes, The right to self-archive the article, the right to enter into separate, additional contractual arrangements for the non-exclusive distribution of the article's published version (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal (Logistic and Operation Management Review (LOMR).
The author has a non-exclusive publishing contract with a publisher and the work is published with a more restrictive license, the author retains all the rights to publish the work elsewhere, including commercially, because she/he is not subject to the conditions of her / his own license, regardless of the type of CC license chosen.
5. Co-Authorship
If the article was jointly prepared by other authors, the signatory of this form warrants that he/she has been authorized by all co-authors to sign this agreement on their behalf, and agrees to inform his/her co-authors of the terms of this agreement.
6. Termination
This agreement can be terminated by the author or Logistic and Operation Management Review (LOMR) two months’ notice where the other party has materially breached this agreement and failed to remedy such breach within a month of being given the terminating party’s notice requesting such breach to be remedied. No breach or violation of this agreement will cause this agreement or any license granted in it to terminate automatically or affect the definition of Logistic and Operation Management Review (LOMR).
7. Royalties
This agreement entitles the author to no royalties or other fees. To such extent as legally permissible, the author waives his or her right to collect royalties relative to the article in respect of any use of the article by This agreement can be terminated by the author or Logistic and Operation Management Review (LOMR) upon two months’ notice where the other party has materially breached this agreement and failed to remedy such breach within a month of being given the terminating party’s notice requesting such breach to be remedied. No breach or violation of this agreement will cause this agreement or any license granted in it to terminate automatically or affect the definition of the Logistic and Operation Management Review (LOMR) or its sublicensee.
8. Miscellaneous
Logistic and Operation Management Review (LOMR) will publish the article (or have it published) in the journal if the article’s editorial process is successfully completed and the logistics and Operation Management Review (LOMR) or its sublicensee has become obligated to have the article published. Logistic and Operation Management Review (LOMR) may conform the article to a style of punctuation, spelling, capitalization, referencing, and usage that it deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers